Shipping & Returns
As our products are specially made to order and personalized for the recipient, shipping times and costs will vary, dependent on the product selected.
- Most orders are shipped within 3-5 business days of order being placed
Unless there has been a error on our part, or the item you purchased is defective, we cannot accept Returns on 'Personalized' items, whether by name or date, as these cannot be sold to anyone else. Our website is designed to give customers every opportunity to check all input/personalization and dates. Please make sure to confirm the correct spelling and personalized information while placing your order.
If you return an item because of an error on our part, or because it is defective, we will happily refund your costs in returning it to us. The item(s) must be returned in the condition in which you received it within 30 days of delivery.